Policy
Refund Policy
Thank you for shopping with us! We aim to ensure you are happy with your purchase. If you are not satisfied, please review our refund policy below:
Eligibility for Refunds:
Items must be returned within 30 days of purchase.
To be eligible for a refund, the item must be unused, in its original condition, and include all original packaging.
Non-Refundable Items:
Digital downloads or items on sale are non-refundable.
Customized or personalized products cannot be returned unless they arrive damaged or defective.
How to Request a Refund:
Email us at studio@audioforce.live with your order number and reason for the return.
Once approved, we’ll provide return instructions.
Refund Process:
Refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.
Shipping costs are non-refundable, and return shipping is the responsibility of the buyer unless the item was defective or incorrect.